Remote Desktop Servers Not Working After Hours

There are times where some of the remote desktop servers are shut down after hours. If you need to use a server after hours and it is not working, please use these instructions to turn it on:

If you have previous setup the AWS console app, then when you open it on your phone, it will look like this:

Click on your AWS username
Enter your AWS password if prompted (NOTE: AWS Username and password may be different from remote desktop and email usernames and passwords).
Click on EC2 Instances
Find your server in the list, if it says Running, please take a screenshot and send a ticket about the server not running. If it says Stopped, click on the server.
Click the Start Button
Click the OK button
The upper right corner will say pending for up to 60 seconds, then change to running as shown below:
Please wait for 2 minutes after this changes to running before logging in.
After you are done using the server, please turn off the server by following all of the steps above, except instead of clicking Start, click Stop.
Click Stop
Click OK
Running in the upper right will change to Stopping
Once the server is completely stopped, Stopping will change to Stopped. The server is now completely shut down.

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If you have not setup the AWS Console App on your phone already, then click here to download it and use the instructions below to set it up:

Click on IAM User:
On the next screen, for Account ID or alias, enter breenengcloud and enter your AWS username and password that was provided to you (NOTE: This will most likely be different than your remote desktop or email usernames or passwords):
Click Sign In