Troubleshooting Spam

1. Analyze the spam message header on EXRCA website

2. collect the originating IP also checked the SCL(spam confidence value) which was 5

3. checked the SPF record which shows IP address was not added

4. Login to Go Daddy(DNS server) and update SPF record add Public IP which we found from message trace

that resolved the issue for more information about fraud detection please refer this article ---https://blogs.msdn.microsoft.com/tzink/2016/11/02/troubleshooting-the-red-suspicious-safety-tip-for-fraud-detection-checks/

reference:
https://support.office.com/en-US/article/How-Office-helps-protect-you-from-phishing-schemes-BE0DE46A-29CD-4C59-AAAF-136CF177D593?ui=en-US&rs=en-US&ad=US&fromAR=1
https://technet.microsoft.com/en-us/library/aa995718(v=exchg.65).aspx



Godaddy SPF for copier:
From:

 v=spf1 include:spf.emailsignatures365.com include:spf.protection.outlook.com -all
To:

 v=spf1 ip4:104.49.175.121 include:spf.emailsignatures365.com include:spf.protection.outlook.com -all