No Internet Connection for Server

There are occasions where the internet connection for the server is not working, when this happens, do the following:

1. Click the Start button
2. Go to Powershell and run as administrator
   • In the command prompt, do the following:
     1. Type IPCONFIG and press enter
     2. You will see a couple of ethernet adapters, note which one does NOT have the subnet of 172.31.7.1-254
     3. Click Start Menu and type ncpa.cpl and press enter
        • Find the ethernet adapter that you noted in step two (Again the one does NOT have the subnet of 172.31.7.1-254)
        • Right click the adapter noted above and select disable

NOTES:

• If you disable the wrong adapter, you will be logged off automatically.
  • The only way to fix it at this point is to relaunch the server in AWS Console
• You can make everything on the server stop working very easily with the process, so please make sure you follow the instructions very carefully.